Return Policy
Return Policy
We strive to ensure that you are satisfied with every purchase you make on addspice.co.in. If you are not entirely satisfied with your purchase, we're here to help.
1. Return Eligibility We have a "no questions asked return policy" for eligible items. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Time Frame You may return eligible items within 3 days of delivery.
3. Process To initiate a return, please follow these steps:
- Contact our customer service team within 3 days of receiving your order to initiate the return process.
- Our customer service team will guide you on the return process and provide you with the necessary details.
- Please ensure that the item(s) being returned are securely packed in the original packaging to prevent any damage during transit.
4. Refund Once your return is received and inspected, we will send you an email/SMS/WHATSAPP to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed through the same online mode within 7 working days.
- Refunds will be issued for the value of the returned product(s) only. Shipping charges are non-refundable.
5. Return Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exceptions Certain items are not eligible for return such as perishable goods, personalized items, and gift cards.
7. Contact Us If you have any questions about our return policy, please contact our customer service team at +91-9880055550.